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REMINDER for active patients of RVHC!  The evening clinic is available for acute issues and can be booked by calling our reception. Saturday AM clinic is WALK IN before 11 AM.

ONLINE BOOKING

Please note that the Rideau Valley Health Services Online Booking Scheduler is the best and easiest way to book the next available appointment with your physician. To book an appointment you need to be a patient of RVHC. Click here to book and appointment. The suggested browser to access the online booking is Google Chrome. Remember the online portal is not to be used as a line of communication with our staff or physicians.  You may only book with your own family physician.

If you wish to cancel a booking log into the MEDEO app and cancel the appointment.

* Please Note: Dr. Wu and Dr.Rowan post their own schedules online 2 weeks at a time. Please check back often as all available appointments are posted

PHONE BOOKING

We are experiencing significant call volume. The phone booking system is recommended for access to SAME DAY URGENT evening and the weekend clinic access or for general questions. We are working hard to improve the telephone experience. 

If you wish to cancel a previously booked appointment call the cancellation line: 613-258-8710 ext #3

NO SHOW POLICY

Our no show/missed appointment fees are as follows:

$30 for Family medicine appointments- In person or virtual

$75 for Specialist appointments

Departures:

Dr. Asrat and Dr. Chaudry have moved their practices to the following address and phone number as of April 1, 2022: 3161 Strandherd Dr #305, Nepean, ON K2J 5N1 Phone: (613) 823-7766. Please ensure all bookings are directed to their new clinic.

As we are a medical facility we require that patients wear a mask if they have respiratory or infectious symptoms such as fever, cough sore throat, etc... when attending your appointment in clinic.